Roh, Hyun Tak. The effectiveness of diversity management practices: An empirical analysis of Fortune 1000 firms ´ëÇѰ濵ÇÐȸÁö 27 : 775~799
¹ßÇ¥³âµµ: 2014 | ºÐ¾ß: ¸Å´ÏÁö¸ÕÆ®
Drawing on the resource-based view of the firm and the diversity management literature, we investigate how three diversity management practices implemented for managers (opportunity enhancing practices, manager accountability practices, and diversity training) influence diversity program effectiveness indices £¿ racial diversity in management and firm productivity. Based on an analysis of samples of 62-125 Fortune 1000 firms over a two-year time period, our findings indicate that opportunity enhancing practices for minorities and manager accountability practices had positive influence on racial diversity in managerial ranks. We also found that while opportunity-enhancing practices were most useful in increasing the proportion of African American managers, manager accountability practices were especially effective in improving Asian managers¡¯ shares in managerial ranks. Of the three diversity practices, we found only the proportion of managers receiving diversity training had direct effects on firm productivity. Despite positive effects on managerial racial diversity, the other two practices, opportunity enhancing practices and manager accountability practices, had no direct effects on firm productivity. Theoretical and practical implications as well as suggestions for future research are discussed.